At Chitrali DryFruits, your privacy is very important to us. We are committed to protecting your personal information and ensuring a safe, secure, and trustworthy shopping experience. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase from our website.
📌 1. Information We Collect
We may collect the following types of information:
a. Personal Information
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Your Name
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Phone Number
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Email Address
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Shipping Address
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Billing Address
b. Payment Information
We do NOT store or have access to your full payment details.
All online payments are handled securely through trusted payment gateways.
c. Browsing Information
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IP address
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Browser type
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Device information
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Pages visited on our website
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Cookies for improving user experience
📌 2. How We Use Your Information
We use your information to:
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Process and deliver your orders
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Contact you about your order status
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Improve our website and customer experience
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Respond to your questions or requests
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Send promotions or updates (only if you subscribe)
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Prevent fraud and enhance security
📌 3. Sharing Your Information
We never sell or misuse your personal data.
We only share your information with trusted service providers when necessary:
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Courier companies (for delivery)
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Payment gateways (for processing payments)
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Email/SMS providers (for order notifications)
All third-party partners follow strict confidentiality rules.
📌 4. Data Protection & Security
We take strong steps to protect your information:
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Secure SSL encryption
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Protected databases
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Restricted access to customer information
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Regular security checks
However, no online system can be guaranteed 100% secure.
We take every reasonable step to protect your data.
📌 5. Cookies
Our website uses cookies to:
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Improve website performance
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Remember your preferences
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Provide personalized product suggestions
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Understand how visitors use our site
You can disable cookies anytime from your browser settings.
📌 6. Your Rights
You have the right to:
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Ask what personal data we have
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Request correction of incorrect data
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Request deletion of your information
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Unsubscribe from marketing messages anytime
To exercise any of these rights, contact us through WhatsApp or email.
📌 7. Changes to This Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated date.